Find and install an app safely

Apps add new things your iPhone can do, like Facebook, Zoom, or a game you enjoy. Here's how to get the real app and avoid charges you didn't expect.

Get an app from the App Store

Open the App Store. It's the blue icon with a white letter A.
Tap Search, then type the app's name.
Tap the app's name or icon to see its details page.
Check the name of the company that made it (the developer). It should match the company you expect.
Tap Get if it's free. If it shows a price instead, tapping it buys the app.
Confirm with Face ID, Touch ID, or your passcode. The app appears on your iPhone when it's done downloading.

Is this the real app?

Look-alike names. Copycat apps may use a similar name or icon. Check the developer name and the ratings.
Read a few reviews. Look for complaints about surprise charges or too many ads.
Be careful with apps a stranger told you to get. If a caller or message says to install an app so they can "help" or "fix" your iPhone, it's a scam.

Avoid surprise charges

A free app may still sell things inside it. Look for "In-App Purchases" on its page.
Free trials often turn into paid subscriptions. Write down when the trial ends.
To see or cancel subscriptions: open Settings, tap your name, then tap Subscriptions. Tap one, then tap Cancel Subscription.
Charged for something by mistake? Apple has a page for asking for a refund. It's linked at the bottom of this guide.

Good to know

Keep your apps up to date, along with your iPhone. See Update your iPhone.
Don't want an app anymore? Touch and hold its icon, then look for Remove App.

Where these steps come from

Checked in November 2026 against the official pages below, using the newest iPhone software. Your screen may look a little different, especially on an older iPhone. The official page always has the latest steps.